Frank Ricotta has his fair share of challenges in his entrepreneurial journey. With time he has come to realise that those challenges were his best teachings. Frank has not been scared to make the hard decisions including in one instance when he realised that his business was going off course, he pushed the rest button and took it back to zero income, just to get them back on track.
Frank is the CEO and co-founder of Burst IQ. In this two part interview, Frank shares some of his lessons and wisdom to help entrepreneurs in their journey to success.
Watch the interview in full, or listen to it as a two part series.
0:37 The early years.
12:40 Leaving the Airforce.
19:24 The bubble bursts!
21:40 A major challenge.
23:03 Regaining confidence.
26:39 Success itself is fleeting.
27:32 Guiding principles.
28:45 Greatest challenges
32:42/2:45 Staff shortages – what to do when you can’t find the right staff.
35:00/4:40 Developing staff.
36:08/5:46 Covid – working remotely – long term impact.
37:47/7:20 How to create and maintain culture working remotely.
39:48/9:27 Biggest challenges managing staff.
46:24/16:06 What Burst IQ does.
55:44/25:25 Keys to success so far.
1:04:12/33:50 Tips to meet your own success.